How to Check NHIF Balance via SMS (UPDATED)

Steve Oke Chapchap Market No Comments

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How to Check NHIF Balance via SMS (UPDATED)

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Have you been contributing to NHIF and would like to know the status of your account? We will show you how to check NHIF Balance from your phone easily.

NHIF has made the life of many Kenyans better by providing a universal medial cover for working Kenyans. Whether you are on Payroll or self-employed you can contribute to NHIF monthly for you to be able to enjoy the services.

For a long time, for you to check the status of your NHIF contribution, you had to visit one of the offices and wait in the long lines just to get served

But thanks to Technology, these days it is easier for you to check your NHIF Contribution status via your phone.

How do I check my NHIF balance?

You can check your account status using your phone. Follow these steps to get your NHIF account status on your mobile phone:

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  1. Open your phone messaging application and compose a new SMS message
  2. Type the letters “ID”, space, then your National ID number (or passport number if applicable) for example ID 12345678
  3. Send the message to 21101
  4. SMS charge service is Ksh 10 above normal rates.

Once you do that, you will receive an SMS with the balance for your NHIF Contribution. Please make sure to check our article on


  1. Abdullahi Hussein September 22, 2018 at 11:45 amThis number- 21101 gives only beneficiaries only not balance or statement
  2. NAOMI NJERI GACHERU October 6, 2018 at 12:30 pmMy contributions to NHIF Is
    not accessing through
  3. Ruth Kadzo Karisa October 18, 2018 at 1:09 pmHow comes It says invalid nhif card number when i inquire my monthly contribution status?
  4. Charles Ndikwe Gitonga October 22, 2018 at 10:46 pmMy ID card no does not produce my name as required
  5. seline akoth anyanga November 5, 2018 at 1:10 pmhave not found my card in kisumu from july 31 dont no what to do and i want to check in my balance…..heeelp pliiiis
  6. Hussein November 23, 2018 at 6:43 pmDoesn’t show any balance
  7. Winfred November 24, 2018 at 1:05 amIt only shows last contribution and dependant, no balance is reflected
  8. Winfred November 24, 2018 at 1:08 amIt only shows last contribution and dependant..Balance is not reflected
  9. Ronald Karani January 6, 2019 at 4:43 pmI want to undergo treatment in Israel, will Nhif cover expenses, I’ve been struggling with a fracture of tibia and fibula for 6 yrs.
  10. Jimoh Amudat Modupe January 6, 2019 at 7:01 pmEnter your comment here…I want to no my contribution since 1993 that I joining NHF
  11. Angela January 7, 2019 at 10:07 pmNHIF should come up with ways of dealing with emergencies payments. All hospitals are now waiting for 2 days for NHIF authorization. In case of emergencies ie. scans etc. people are making payments hence as a contributor, it’s not making sense. If you can’t trust the hospitals, please come up with better methods so that members can benefit. You can introduce smart cards like insurance companies. Prior authorization from NHIF, is causing inconveniences to members. Otherwise, why make monthly payments to NHIF, and yet we can’t use the card when we are in urgent need?
  12. Margaret Njau February 19, 2019 at 9:53 amThere’s no other way I can get my statement??. .Not much information is given from 21101
  13. Ezekiel k kariira February 21, 2019 at 1:50 pmThe process is not going through
  14. serah February 22, 2019 at 3:31 pmComment: i
    Its not possible to get my status online as well as my statement,kindly do something.
  15. Luke kinoti mwenda February 22, 2019 at 3:56 pmI have paid my January and February penalties of kshs 500 including 1000 and nothing is showing up?what might be the problem?
  16. Fredrick Otieno Omondi April 17, 2019 at 10:06 amWhen I send my ID number to 21101, I do not get any reply whatsoever. Even when I have airtime in my phone to subscribe the charged no respond from you. What might be the problem? And I contribute my NHIF every month.
  17. Fredrick Otieno Omondi April 17, 2019 at 10:08 amWhen I send my ID number to 21101, I do not get any reply whatsoever. Even when I have airtime in my phone to subscribe the charges no respond from NHIF. What might be the problem? And I contribute my NHIF every month.
  18. Amos April 23, 2019 at 9:41 amI have sent my I’d to the number am not getting any response
  19. Tim Gichuke April 24, 2019 at 6:12 pmFrom the Message you get, it is easy to tell if you are NOT covered, but how do you know that you are covered
  20. Robert April 26, 2019 at 8:48 amThis number gives name of Micah born 2004 and yet it cost you ten shillings per SMS.this is part of corruption. Have sent 3 times with same reply
  21. Mourine April 30, 2019 at 7:11 pmAfter how long do I start using my card?
  22. CHRIS May 3, 2019 at 4:22 pmYour statements are just shallow.
    You only give what most of us already have and the charges apply even before your done.
    All we need is a full statement on CONTRIBUTION,DEDUCTIONS AND MORE OF THE BALANCES.
  24. Rodgers May 9, 2019 at 6:54 pmMake it online because from here Diaspora you cannot send kind of this messages not going through
  25. James bonyi May 9, 2019 at 7:25 pmI want to be online
  26. herbert May 11, 2019 at 8:39 amHi need my statemnet contribution since 2015, kindly send via ma mail.
  27. Elijah May 13, 2019 at 9:06 pmAm not employed now and how can pay for my self
  28. Harrison May 14, 2019 at 2:10 pmGuys the request was my balance on what contributions i do monthly not the status where i will get the number of dependents. Give us the correct information instead.
  29. Alex May 19, 2019 at 12:08 pmMorning, your platform 21101 is not active.Its giving invalid response Please share the other procedure which is currently active.
  30. Alex Maseki June 6, 2019 at 12:03 pmHi my nhif card got lost pls scan for urgent use .
  31. ANTHONY June 14, 2019 at 9:17 pmComment:why don’t send the statement through individual email,,,????? coz this message does not give what we need,,
  32. Robert June 17, 2019 at 10:32 pmHave 4 extra dependants listed under my NHIF card and I don’t know them. How is this possible?

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